Refund policy
Refund Policy
Due to the digital nature of our products, all sales are generally final.
Once a digital product has been purchased and downloaded, we are unable to offer refunds, exchanges, or cancellations. This is because digital files can be accessed, copied, or stored immediately after delivery.
However, we understand that issues can occur. Refunds may be considered on a case-by-case basis in the following situations:
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Duplicate purchases made accidentally
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Technical issues preventing access to the files
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Incorrect file delivery
If you experience any of the above issues, please contact us within 7 days of purchase at:
📧 crosshairgg.help@gmail.com
Please include your order number and a brief explanation of the issue so we can assist you quickly.
Refunds are not provided for:
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Change of mind
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Lack of improvement or results
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Incompatibility due to personal setup or preferences
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Failure to read the product description before purchase
By completing a purchase on our site, you acknowledge and agree to this refund policy.